Gaming should be a source of joy, not a burden. baje99 wants you to always play with a smile. That's why we offer a full suite of protection tools and support — completely free of charge.
Responsible gaming means treating gaming as a normal, limited form of entertainment in your life. Millions of people play on baje99 every day and have a great time. However, for some individuals, gaming can gradually turn into an addiction — negatively affecting their family, relationships, and finances.
Baje99 believes that the well-being and happiness of every player matter far more than our business. That's why we don't just offer games — we also guide you on how to play responsibly. Following responsible gaming practices means gaming can remain a source of joy for life.
As online gaming continues to grow rapidly in Bangladesh, raising awareness has never been more important. Baje99 has been committed to this from the very beginning and always will be.
All these tools are completely free and available to use at any time
Set your own maximum deposit limit — daily, weekly, or monthly. Once set, limits can only be increased after the designated period; however, they can be reduced immediately.
FreeIf you feel you need a break, you can temporarily or permanently close your account at any time. No promotions will be available during the exclusion period.
InstantTemporarily suspend your account for any duration between 24 hours and 30 days. During this period, placing bets or making deposits will not be possible.
FreeOnce your losses reach a set amount, the system will automatically stop your betting. Keep your budget firmly in your own hands.
AutomaticView your full betting and deposit history at any time. Analyze your own habits and make informed decisions as needed.
FreeIf you have any concerns about your gaming, our dedicated support team will help you in complete confidence. Speak up before things get out of hand.
24/7Setting limits on baje99 is quick and easy. Just follow a few simple steps from your account to activate any protection feature:
Sign in to baje99 with your mobile number and password.
Click on your name in the top right corner and look for the "Account Settings" or "Responsible Gaming" option.
Choose whichever suits your needs — deposit limit, loss limit, session limit, or self-exclusion.
Enter the amount in BDT and the duration for which the limit should apply.
Settings take effect immediately upon saving. Limits can be reduced right away, but increasing them requires a 24–72 hour cooling-off period.
If you have trouble setting limits yourself or need immediate assistance, contact us via live chat. Our team can apply limits to your account right away.
| Limit Type | Duration | Effective Period | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instant | Reduction: Immediate |
| Loss Limit | Daily / Weekly | Instant | Increase: After 72 Hours |
| Session Time Limit | Per Session | Instant | Reduction: Immediate |
| Cooling-Off Period | 24 Hours – 30 Days | Instant | Reopens Automatically After Period Ends |
| Self-Exclusion | 3 Months – Permanent | Instant | Reopens with Support After Period Ends |
Gaming addiction doesn't happen overnight — it builds gradually. If you notice the following signs, it's time to seek help. There's no shame in it; acting early is the courageous thing to do:
Unable to stop betting even after exceeding your budget
Chasing losses by placing larger bets to recover money already lost
Lying to or hiding things from family or friends about your gaming
Feeling restless, irritable, or moody when you can't play
Skipping work, studies, or household duties because of gaming
Betting with borrowed money or household funds
Turning to gaming to escape stress, anxiety, or emotional discomfort
Repeatedly trying to quit but failing to do so
If you notice two or more of these signs in yourself, don't wait — contact baje99 Support or activate self-exclusion right away.
Answer these questions honestly to assess your gaming habits. If most of your answers are "Yes," it's time to take action.
Have you ever spent more than your planned budget and regretted it afterwards?
Has a family member or someone close to you ever expressed concern about your gaming?
Is gaming interfering with your sleep, meals, or daily responsibilities?
Have you gradually increased your bet sizes to get the same level of excitement?
Do you feel anxious or irritable when you're unable to play?
Do you hide your gaming activities from your family?
If you answered "Yes" to 3 or more questions — take action now. If it feels hard to do alone, our support team is here to help.
Responsible gaming doesn't mean not playing — it means playing the right way. Follow these tips to keep gaming enjoyable for life:
Baje99 is strictly for players aged 18 and above. We enforce this rule without exception. Age is verified at registration and confirmed with a valid ID during the KYC process.
If young children at home have access to your device, enable a password lock or parental controls. You can also use the auto-logout feature on the Baje99 app.
If you become aware that a minor is using Baje99, please notify our support team immediately. We will close that account without delay.
Gaming addiction is a health issue — and it has solutions. Seeking help is far wiser than facing it alone. baje99 is always ready to support you:
Remember — asking for help is not a sign of weakness; it takes courage. Baje99 is always by your side, not just in gaming, but in life.
Baje99 is strictly for players aged 18 and above. Access by minors is strictly prohibited.