Privacy & Security

Baje99 Privacy Policy – Your Information Is Safest With Us

What you share with Baje99 is a matter of trust. We are firmly committed to honoring that trust. This policy explains in detail how your information is collected, maintained, and used.

Last Updated: January 1, 2026
SSL 256-bit encryption
No Sale to Third Parties
Secure Data Storage
User Controls

Our Core Privacy Commitments

Maximum Encryption

Baje99 secures all your data with 256-bit SSL encryption. Security is ensured at every stage, from transmission through to storage.

Sale of Data Is Prohibited

Baje99 never sells your personal information to third parties. Your data is used solely for the purpose of delivering our services.

Your Control

You may view, correct, or request deletion of your personal information at any time. Our support team is always ready to fulfill such requests.

Limited Retention Period

Data is not kept beyond what is necessary. Once the retention period ends, it is securely deleted or anonymized.

Secure Infrastructure

Baje99's servers are hosted in internationally certified data centers. Regular security testing and audits are conducted.

Immediate Action on Breaches

In the event of a security breach, Baje99 will notify affected users within 72 hours and take all necessary steps.

01. What Information We Collect

Baje99 collects certain information to provide you with the best possible service. We only gather what is strictly necessary — collecting more than needed goes against our principles.

Type of Data Example Mandatory?
Identity Information Full name, date of birth, national ID number Yes (KYC)
Contact Information Mobile number, email address Yes
Financial information Mobile banking number, transaction history Yes
Gaming information Betting history, game preferences, session duration Automatic
Device Information IP address, browser, device model Automatic
Location data Country, City (Approximate) Optional

Baje99 never asks for unnecessary information. If anyone requests sensitive details beyond what is listed above, they are not a Baje99 representative.

02. How We Collect Information

Baje99 collects information in two main ways — directly from what you provide, and automatically through your use of the platform.

  • Registration Form: When you create an account on Baje99, you provide your name, mobile number, and other details directly.
  • KYC verification: A photo of your national ID or other documents is collected to verify your identity.
  • Payment Transactions: Payment details are automatically recorded during deposits and withdrawals.
  • Cookies & browsing data: Session data is collected via cookies when you visit the site.
  • Customer support: When you contact support, those conversations are recorded.

03. Why We Use Your Information

Baje99 uses your information only for specific, transparent purposes. Your data is never used for arbitrary or unnecessary reasons.

  • Account management: For login, transactions, and account services.
  • Identity Verification: For KYC processes to prevent fraud and money laundering.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: Our support team uses your information to resolve your issues quickly.
  • Personalized Experience: To recommend games and offers tailored to your preferences.
  • Security Monitoring: To detect and prevent unusual activity.
  • Legal obligations: To comply with applicable laws and regulations.

Baje99 may use your information for marketing purposes, but only to promote Baje99's own offers — never for third-party advertising. You can unsubscribe from marketing emails at any time.

04. Who We Share Information With

Baje99 does not sell your information. However, limited data may be shared with trusted partners to deliver our services:

  • Payment Providers: bKash, Nagad, and others — to complete transactions.
  • Game provider: Evolution Gaming, Pragmatic Play — for game service delivery.
  • KYC verifier: Third-party verification agencies to confirm your identity.
  • Law enforcement agencies: Upon a valid request from a court or government authority.
  • Auditors & licensing authorities: As proof of regulatory compliance.

All of Baje99's third-party partners operate under strict confidentiality agreements. They may only use your information for specified purposes.

05. Cookie & Tracking Policy

Baje99 uses three types of cookies. Cookies are small files stored in your browser that help make your site experience smoother.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: Remembers your language and preferences. Can be disabled, though some features may be limited.
  • Analytics Cookies: To understand site usage — completely anonymous.

You can manage or delete cookies at any time through your browser settings. All cookies except essential ones are optional.

06. Data Protection Measures

Baje99 follows industry-leading standards to protect your information. Rather than relying on a single layer of security, we maintain multiple layers of protection:

  • All data transmissions are protected with TLS 1.3 / SSL 256-bit encryption.
  • Stored sensitive data is secured with AES-256 encryption.
  • Two-factor authentication (2FA) as a mandatory security layer.
  • Regular third-party penetration testing and security audits.
  • An AI-powered fraud detection system operating in real time.
  • Restricted staff access — only authorized team members can view specific data.

To be honest — no one can guarantee 100% security on the internet. We do everything in our power to protect your data and take immediate action if an incident ever occurs.

07. Your Rights

As a Baje99 member, you have several important rights regarding your personal information. These are legal rights, and we respect them at all times:

  • Right to Access

    You may request to see what information we hold about you. Baje99 will provide this within 30 days.

  • Right to Rectification

    If any of your information is incorrect, you may request a correction. We will address it as promptly as possible.

  • Right to Erasure

    If your account is closed and there are no legal obligations, you may request that your information be deleted.

  • Right to Restrict Processing

    You may object to the use of your data for specific purposes. In particular, marketing communications can be opted out of at any time.

  • Right to Data Portability

    You may request a copy of your information in a readable format (CSV/JSON).

To exercise these rights, please contact our support team. Email: [email protected]

08. Information on Children & Minors

Baje99 is strictly for users aged 18 and above. We never knowingly collect information from anyone under 18.

If a minor has created an account by any means and a parent or guardian becomes aware of it, please notify our support team immediately. We will close the account and delete all associated data.

09. Data Retention Period

Baje99 does not retain your information longer than necessary. The general policy is:

  • Active account data is retained for the duration of the account.
  • Upon account closure, financial and transactional data may be retained for up to 5 years for legal compliance purposes.
  • KYC documents are retained for a maximum of 5 years.
  • Support chat history is retained for up to 2 years.
  • Security logs are retained for up to 1 year.

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

10. Policy Changes

Baje99 may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision. For significant changes, you will be notified by email or SMS.

Continuing to use Baje99 after any changes have been made constitutes acceptance of the updated policy. We recommend reviewing this page periodically.

If you have any questions or concerns [email protected]- via email. Our team will respond within 48 hours.

Start Gaming Safely on Baje99

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Your privacy is protected — play with confidence on Baje99.

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